Direct bookings (by phone, email, in person, or via our website):
• Up to 3 rooms: free cancellation up to 48 hours before arrival
• 4–10 rooms: free cancellation up to 7 days before arrival
• 10 or more rooms: free cancellation up to 21 days before arrival
Platform bookings (e.g., Booking.com, Expedia):
Free cancellation up to 5 days before arrival; 80% cancellation fee thereafter